罗凤娥，中国民用航空飞行学院空中交通管理学院教授，硕士生导师，研究方向为航空公司运行管理、运行控制：持有CAAC、FAA飞行签派员执照，CAAC航行情报员执照；担任飞行签派检查委任代表，作为核心团队成员参与了ICAOCBTA手册(Docl0106)的编写：与COMAC及多家航空公司开展校企合作，推进产教融合；作为主编，在航空运行控制、DRM、签派培训等领域出版多部专著和教材；2017年获民航局“五一巾帼标兵”荣誉称号。

1 General
1.1 History and development of flight dispatch
1.2 Operational control
2 Airlines Authorization & Organization
2.1 Airline operation qualification and certification
2.2 Introduction to airline operational control
3 Regulations and Airline Manuals
3.1 Airline operation regulations
3.2 Advisory circular
3.3 Operations specifications and operation manuals
4 Flight Scheduling
4.1 Formulation of flight scheduling
4.2 Optimization of flight scheduling
4.3 Flight management
5 Aircraft Management
5.1 Aircraft registration management
5.2 Basic requirements for airworthiness of aircraft
5.3 Minimum equipment list
5.4 Aircraft scheduling and deployment
6 Flight Crew Management
6.1 Flight crew requirements
6.2 Crew member health management
6.3 Crew member flight duty period restrictions
6.4 Crew scheduling
7 Dispatch and Release
7.1 General rules of dispatch release
7.2 Operating minimum and selection of alternate airport
7.3 Fuel policy
7.4 Flight operation procedure
8 Flight Monitoring
8.1 Flight monitoring and aircraft following
8.2 Monitoring tools and procedure
8.3 SITA telegram
8.4 AFTN telegram
9 Special Operations
9.1 High altitude airport operations and special airport operations
9.2 CAT Ⅱ operations
9.3 RVSM operations
9.4 ETOPS
9.5 Re-dispatch
9.6 PBN operation
10 Abnormal Operations
10.1 Operation in severe weather conditions
10.2 Operation in aircraft malfunction
11 Emergency Operation
11.1 Outline
11.2 Responsibility of FOO/FD
11.3 Emergency process procedure
Appendix
References