Project 1 Job Interview
Task 1 The job Interview
Task 2 Job Responsibility
Project 2 Building Business Relations
Task 3 Seeking Clients
Task 4 Developing Excellent Clients Communications
Task 5 Exhibitions
Task 6 Confirming Information with the Customer
Task 7 Hotel Reservations
Project 3 Client Reception
Task 8 Meeting a Client at the Airport
Task 9 Checking into Accommodations
Task 10 Scheduling
Task 11 Escorting the Client to the Company
Task 12 Introducing the Client to the Company
Task 13 Organizing a Meeting
Task 14 Visiting a Factory
Task 15 Visiting a Sample Room
Project 4 Business Negotiation
Task 16 Enquiry
Task 17 The Offer
Task 18 The Counter—Offer
Task 19 Packaging and Shipment
Task 20 Insurance and Documentation
Task 21 Payment Terms
Task 22 Delivery Time
Task 23 Contract Agreement
Project 5 Customer Maintenance
Task 24 Social Dining Settings
Task 25 Clients Shopping Excursions
Task 26 Sightseeing
Task 27 Seeing off Clients
Project 6 Contract Conclusion
Task 28 Terms of Shipment
Task 29 Loading Port Protocols
Task 30 L/C Establishment, Amendments & Extensions
Project 7 Post Sales
Task 31 Handling Issues of Complaints and Claims
Task 32 After—Sales Services
Keys to the Exercises
References
展开