詹作琼、王济华主编的《跨文化商务英语交际(高职高专商务英语系列教材)》通过对具有代表性国家的文化的描述、阐述和讨论，培养学生主动分析，批判文化差异的能力，使得学生能够客观地认识不同国家之问的文化差异，提高跨文化敏感度，得体合理地解决跨文化冲突。

Chapter 1 An Introduction to Intercultural Communieatio
Chapter 2 Culture and Intercultural Communication
Chapter 3 Verbal Communication
Chapter 4 Nonverbal Communication
Chapter 5 Models for Cultural Value Orientation (1)
Chapter 6 Models for Cultural Value Orientation (2)
Chapter 7 Models for Cultural Value Orientation (3)
Chapter 8 Models for Cultural Value Orientation (4)
Chapter 9 Business Etiquette and Social Customs
Chapter 10 Intercultural Business Negotiation
Chapter 11 Intercultural Human Resources Management
Chapter 12 Intercultural Marketing