请求是日常生活中常见的一种行为。对于请求行为所进行的研究涉及诸多领域，比如语用学、跨文化语用学、社会语言学、第二语言习得、会话分析等。然而，在国内少有学者从会话分析研究视角对请求行为进行研究。本书采用会话分析研究方法，以汉语普通话日常电话谈话中的请求行为为研究对象，分析请求行为是如何发起的、请求者使用哪些会话常规执行请求行为、在发起请求行为的过程中请求者如何构建其微妙性，并基于构建请求行为过程中可视化的微妙性特征对该行为背后隐藏的社会机制进行深入探讨。

CHAPTER ONE INTRODUCTION
1.1 Research Object
1.2 Rationale of the Present Study
1.3 Delimitation of Delicacy
1.4 Objectives of the Present Study
1.5 Methodology of the Present Study
1.6 Significance of the Present Study
1.7 Outline of the Study
CHAPTER TWO LITERATURE REVIEW
2.1 Introduction
2.2 Requests in Pragmatics
2.2.1 Definitions of requests
2.2.2 Classifications of requests and their criteria
2.2.3 Grammatical constructions of request forms
2.2.4 Politeness related studies on requests
2.2.5 Requests in cross cultural pragmatics
2.3 Requests in Conversation Analysis
2.3.1 Request sequences
2.3.2 Grammatical designs of the requesting turn
2.3.3 Requests and directives
2.3.4 Effects of reasons/accounts of requests
2.3.5 Recruitment of assistance
2.3.6 Studies on requesting from other perspectives
2.4 Requests in Other Fields
2.5 Delicacy
2.6 Comments on the Existing Studies
2.7 Summary
CHAPTER THREE RESEARCH METHODOLOGY
3.1 Origins and Development of CA
3.1.1 Influence of Erving Goffman
3.1.2 Influence of Harold Garfinkel
3.1.3 Development and classification of CA
3.2 The Scientificity of CA
3.2.1 Naturally occurring data
3.2.2 The system of transcription
3.2.3 A quasi natural scientific approach
3.2.4 Contrastive analysis
3.2.5 Data session
3.3 Basic Notions of CA
3.3.1 Turn taking system
3.3.2 Sequence organization
3.3.3 Preference organization
3.4 Research Procedures of the Present Study
3.4.1 Observation and question formulation
3.4.2 Data collection and transcription
3.4.3 Analysis
3.5 Summary
CHAPTER FOUR DELICACY IN SEQUENCE ORGANIZATION OF REQUESTING
4.1 Delicacy in Pre expansion of Request Sequence
4.1.1 Delicacy in pre requests
4.1.2 Delicacy in pre pres
4.2 Delicacy in Goings In Front Of Requests
4.2.1 Delicacy in generic goings in front of requests
4.2.2 Delicacy in type specific goings in front of requests
4.3 Summary
CHAPTER FIVE DELICACY IN TURN DESIGN OF REQUESTING
5.1 Deferring the Requests
5.1.1 Turn initial delays
5.1.2 Other actions prefaced requests
5.2 Accounts
5.3 Appreciation
5.4 Index of a Distribution of Benefits and/or Costs Associated with Requesting
5.4.1 Minimal portrayal of requesting
5.4.2 Minimization of costs of requesting to requestees
5.4.3 Maximization of benefits of requesting to requesters
5.5 Lexical syntactic Formats of Requesting
5.5.1 Imperatives
5.5.2 Interrogatives
5.5.3 Declaratives
5.6 Summary
CHAPTER SIX THE DELICACY OF REQUESTING AND SOCIAL SOLIDARITY
6.1 Introduction
6.1.1 Altruism
6.1.2 Social norms
6.1.3 Social solidarity
6.2 Altruism and Social Solidarity
6.2.1 Altruism in requesting sequences
6.2.2 Altruism in turn designs of requesting
6.3 Social Norms and Social Solidarity
6.3.1 Requesting sequence and social norms
6.3.2 Turn designs of requesting and social norms
6.4 Delicacy, Altruism, Social Norms and Social Solidarity
6.4.1 Altruism: the intrinsic engine for delicacy
6.4.2 Social norms: the realization of delicacy
6.4.3 Social solidarity: the aim of being delicate
6.5 Summary
CHAPTER SEVEN CONCLUSION
7.1 Findings and Contributions of the Present Study
7.2 Implications of the Present Study
7.3 Limitations of the Present Study
7.4 Suggestions for Further Study
REFERENCES
APPENDIX TRANSCRIPTION CONVENTIONS
ACKNOWLEDGEMENT